Terms and conditions
Your use and purchases through this Website are expressly conditioned on your acceptance of these Terms and Conditions. By using this site, you consent to these Terms and Conditions. VRLLC, hereinafter VR reserves the right to supplement or modify these Terms and Conditions at any time. Any supplemented or modified terms shall become effective as the same is updated. Continued use of this website after publication of any changes made to the Terms and Conditions shall be deemed as your acceptance of such changes.
Means any Benefits described in the WEB SITE, namely TRAVEL BENEFITS and AFFILIATED PROGRAM BENEFITS being described in the WEB SITE.
THIRD-PARTY AFFILIATED BENEFITS:
Means any benefits other than TRAVEL BENEFITs to be negotiated by VR with third parties with which VR has trading alliances in favor of USERS, which may vary and shall be described in the WEB SITE.
Means discounts granted on hotel PUBLIC RATES in favor of USER upon making a reservation at any RESORT included in the WEB SITE.
This means hotels and resorts that are part of the VRWEB SITE when making a reservation.
This means the membership of a USER in VR with the possibility to enjoy the BENEFITS offered by such membership.
This means the written reservation issued by VR via e-mail containing the final hotel reservation made at any of the RESORTS or of the BENEFITS concerning a REQUEST FOR RESERVATION made by a USER.
This means the BENEFIT plan offered by VACANCY REWARDS, as described in these Terms and Conditions.
Means the set of electronic web pages identified through an Internet domain or Internet Address operated by VR to communicate and disclose information concerning VR benefits and update lists of RESORTS and BENEFITS and make and pay for reservations, which shall be reserved and paid as agreed with the commercial partner.
This means the request made by a USER to VR through electronic means to make reservations of BENEFITS corresponding to hotel discounts available at any RESORT by indicating the type of room and the date or any other BENEFIT such USER pretends to use.
This means the hotel room rate per night applicable at a specific time, which shall be determined based on hotel occupancy and market price and that is available for consultation on the WEB SITE.
Means any individual or legal entity that uses the website
to access the BENEFITS offered by VACANCY REWARDS.
• USER hereby recites that he/she is an individual or legal entity, of legal age, having the sufficient and financial capacity to be bound to these Terms and Conditions and interested to purchase the BENEFITS described herein. USER hereby recites that the personal information disclosed to V Ror its affiliates or subsidiaries in the WEB SITE is true and correct and that based on such information, USER agrees to observe the provisions outlined in these Terms and Conditions.
• By accessing and using the Site and hiring the services offered therein, USER agrees with any Terms and Conditions and USER agrees and understands that the acceptance of these Terms and Conditions is required and is of the essence before purchasing any BENEFIT offered on the Site.
• VR hereby recites that: a) It is a company duly organized under the laws of the state of Florida, in the U.S., operates a benefit plan named VR and has the sufficient financial capacity, experience, and resources to purchase hotel occupancy discounts on behalf of USERS from several RESORTS, as well as other benefits referred to in these Terms and Conditions.
The Purpose of these Terms and Conditions is to provide USERS with the means to hire VR and access the BENEFITS offered by this program.
Subscribing to VR grants USERS the right to enjoy the BENEFITS determined for this MEMBERSHIP, which USERS may use, provided that such USERS comply with the requirements set forth herein. USERS shall have one year from the date on which they subscribe to this MEMBERSHIP to use the BENEFITS offered by such MEMBERSHIP.
Both the original and renewed term of the MEMBERSHIP shall be hereinafter referred to as the TERM. The BENEFITS set forth for this MEMBERSHIP may no longer be used upon expiration of the TERM.
The BENEFITS granted to USERS under these Terms and Conditions imply a discount on the price of goods and/or services to be purchased but no payment thereof is implied; therefore, USERS shall be obliged at all times to pay for the relevant goods and/or services so purchased. If the purchase made by USERS involves lodging services or any other applicable service, then USERS shall also be obliged to pay for any reservation modification or cancelation fees as may be applicable under the policies of the relevant RESORT.
The use of any of the BENEFITS outlined in these Terms and Conditions in favor of USERS shall be subject to (a) availability of the dates requested, in the event of TRAVEL BENEFITS; (b) availability of lodging services or other services or goods requested in the event of THIRD PARTY AFFILIATED BENEFITS, and (c) compliance with the requirements set forth by THIRD PARTY AFFILIATED BENEFITS. USERS hereby acknowledge and agree that since the RESORTS where they can enjoy the BENEFITS may vary, such BENEFITS are identified in the WEB SITE for USERS to be aware of the locations where they may enjoy thereof. USERS expressly acknowledge and agree that THIRD-PARTY AFFILIATED BENEFITS may or may not be available and that such benefits are offered by third parties unrelated to VR and its affiliates, that such benefits may vary and can be modified from time to time without VR incurring in any liability whatsoever. USERS further agree that the use of BENEFITS involves the obligation to pay for such benefits and services provided by such third parties.
VR shall be entitled to increase, substitute, remove or change any RESORT since USERS acknowledge that the VRMEMBERSHIP does not involve the purchase of any right to use any specific resort or hotel, but it implies the purchase of a BENEFIT plan. The current list of RESORTS and BENEFITS that are part of VR shall be periodically informed to USERS through notices sent via e-mail or posted on the WEB SITE.
4) REQUIREMENTS TO USE THE BENEFITS.
USER may not use the BENEFITS unless he/she has purchased the MEMBERSHIP and upon expiration of the free trial period, all USERS shall pay for the MEMBERSHIP.
The price of the MEMBERSHIP is as defined in the VR Purchase Agreement.
The price of the MEMBERSHIP and any other amounts payable by USER concerning the MEMBERSHIP such as taxes and other transaction expenses shall be borne and payable by USER.
Failure by USER to comply with such payment obligation shall result in the suspension of the use of the MEMBERSHIP by VACANCY REWARDS.
6) RULES OF USE AND BENEFIT.
USER agrees to observe the following standards and procedures set forth by VR to obtain the BENEFITS offered by the VRMEMBERSHIP (1) upon making a reservation of TRAVEL BENEFITS, such benefits shall be at all times subject to availability at RESORTS and/or (ii) THIRD PARTY AFFILIATED BENEFITS may be available at any other time.
(2) Process to obtain TRAVEL BENEFITS. The following is the procedure to be followed by USER to obtain TRAVEL BENEFITS when making reservations:
A.- RESERVATION REQUESTS shall be made through the WEB SITE.
B.- RESERVATION REQUESTS shall include the following:
(1) Name of USER; (2) Indication of lodging services requested; (3) Dates/period during which USER wants to stay at the relevant RESORT (indicating check-in and check-out date, if applicable); (4) Type of unit and RESORT; (5) Number of guests to arrive at the RESORT, including names and age; (6) If USER is not going to be staying at the RESORT personally, the name of the guest or guests that will be staying at the RESORT; and (7) Credit card information as reservation guarantee, under the reservation policy of the specific RESORT.
C.-REQUESTS FOR RESERVATION may be made under the terms, conditions, and policies of each specific RESORT. D.-All REQUESTS FOR RESERVATION are subject to the availability of each RESORT. Consequently, grants no warranty whatsoever to no USER of a RESERVATION REQUEST but until VR takes the relevant steps and informs the USER that the CONFIRMED RESERVATION of the relevant TRAVEL SERVICES is in place.
E.-Once VR receives a RESERVATION REQUEST, VR shall verify compliance with the conditions referred to above, shall assess to which TRAVEL BENEFITS such USER is entitled, and shall carry out the actions necessary to verify lodging availability with the requested TRAVEL BENEFIT. If there is availability, then VR shall issue and inform the USER of the CONFIRMED RESERVATION. F.-If the TRAVEL BENEFIT so requested is not available, then VR shall inform USER thereof.
G.-Regardless of the notice delivered by VR to USER through the WEB SITE of the CONFIRMED RESERVATION, any CONFIRMED RESERVATIONS shall be informed to USER in the forms necessary, in the event of lodging services, via e-mail. All CONFIRMED RESERVATIONS shall include all the information necessary and required to use lodging services and TRAVEL BENEFITS, as an indication that such reservation is not subject to changes or if any special charge applies in the event of modification, including the special rules applicable to such modification, if any.
H.-USER shall verify the CONFIRMED RESERVATION and that all the information contained therein is correct. USER shall also keep the reference number of the CONFIRMED RESERVATION, which shall be delivered to the RESORT where the reservation is made. If USER identifies any error in the confirmation, USER shall report such error 24 hours after receiving the relevant notice. Failure to deliver such notice shall be deemed as the acceptance of USER.
I.-If USER wants to change or cancel the CONFIRMED RESERVATION, the modification or cancelation Policies and applicable penalties of the relevant RESORT shall be applied, and in the event, that such modification or cancelation cannot be processed, then USER shall pay the hotel the relevant penalty.
J.-USER or the guests who, as instructed by USER, enjoy lodging services shall pay the RESORT the rate described in the CONFIRMED RESERVATION.
(II).- THIRD-PARTY AFFILIATED BENEFITS. USER may use THIRD PARTY AFFILIATED BENEFITS in full force and effect and VRshall informs USER through the WEB SITE which and how to use such benefits.
7) OBLIGATIONS OF VACANCY REWARDS:
VR hereby agrees with USER to observe the terms and conditions agreed with USER concerning the RESORT, as described in the CONFIRMED RESERVATION. Consequently, no additional amount shall be charged to USER. VR shall incur no liability whatsoever in the event USERS fails to comply with the reservation as a result of an act of nature or force majeure event, without this constituting cancelation of the MEMBERSHIP or the right of USER to demand any indemnity whatsoever from VACANCY REWARDS.
USER acknowledges that any present or future RESORT that is part of the VRMEMBERSHIP has its own internal rules, which USER and his/her guests or the person on behalf of whom USER makes the reservation shall observe throughout their stay at the RESORT. VR in no event shall liable for the internal rules of the RESORTS or the effects thereof, nor any infringement by USER.
In the event of AFFILIATED PROGRAM BENEFITS, USER shall observe any guidelines, costs, and requirements determined by the relevant third parties to enjoy such benefits, without VR incurring any liability whatsoever concerning the internal rules of each RESORT or for the effects thereof or any default by USER. In any event, any damages caused by USER or by the guests using lodging services to the facilities of any RESORT and any infringement by USER or by his/her guests of the guidelines and internal rules of third parties offering THIRD-PARTY AFFILIATED BENEFITS shall constitute cause for cancelation of the MEMBERSHIP.
8) EXPENSES, FEES, AND TAXES:
Any expenses, charges, taxes and other similar amounts payable concerning lodging services or the BENEFIT shall be borne by USER upon request by the RESORT or the AFFILIATED PROGRAM BENEFIT operator.
9) GENERAL PROVISIONS AND USE OF THE WEBSITE:
1.- VR reserves the right to modify the content and design of this WEBSITE at its sole discretion and without liability, as well as the Terms and Conditions it deems necessary or appropriate at any time and without notice or prior notification to USERS of the WEB SITE, provided that transactions in progress will be respected at all times. By accessing and using the WEB SITE, or the use of the services offered therein, USER agrees with any of these Terms and Conditions. USER understands that acceptance of these Terms and Conditions is a requirement to access and use the WEB SITE; therefore, the use of this WEB SITE by USER constitutes USER’S agreement with any terms, conditions, and notices contained herein.
2.- Industrial and Intellectual Property. VACANCY REWARDS, its affiliates or related parties, as well as its licensees and licensors, hold, whether directly or through the execution of an agreement with third parties, any rights on the contents and design of the WEB Site, and including without limitation, on pictures, images, text, logos, designs, trademarks, trade names and data included therein. Such rights are protected by current legislation on industrial and intellectual property. The copying, reproduction, adaptation, modification, distribution, commercialization, public communication, and/or any other action that constitutes an infringement of current legislation on industrial and intellectual property, as well as the use of the contents of the WEBSITE is prohibited unless with the express prior written authorization of VACANCY REWARDS. VR hereby informs USER that no access or consultation to the WEB SITE grants any license, authorization, or implicit right over intellectual and/or industrial property rights or any other right or property related, directly or indirectly, to the contents included in the WEB SITE. 3.- Use of the WEB SITE. USERS shall use the WEB SITE responsibly and with legal purposes under these Terms and Conditions. USER is exclusively responsible for the use of the password created to access the WEB SITE by hereby releasing VR from any liability that may arise from any misuse USER may give to such password or from the use by any third party of such password, if USER voluntarily or involuntarily shared the such password with any third party, even if USER disclosed the password, intentionally or non-intentionally, to any third party, regardless of the means of disclosure.
If USER logs in the WEB SITE using any social network of which USER is a member (including, without limitation “Facebook”), then USER understands and agrees that by accepting access through the account USER has in any social network, USER agrees to share with VR his/her public profile, contact list, e-mail address and all “likes” clicked by USER or by USER’S contacts (or any other equivalent elements of other social networks).
4.-Indemnity. USER hereby acknowledges and agrees that USER shall indemnify and hold harmless VACANCY REWARDS, its affiliates, subsidiaries, and/or related parties against any damages and losses that may result from any infringement of these Terms and Conditions, and against any damages and losses derived from or related to improper use by USER or a third party of the password assigned to USER to access the WEB SITE.
5.-No Warranties and Limited Liability. VR shall make its best efforts to make the contents of the WEB SITE available at all times; however, VR assumes no liability whatsoever if the WEB SITE is not available or if the access thereto is delayed, regardless of the cause. Likewise, VR may at any time and without prior notice interrupt or cancel the access to the Site and/or to the contents thereof, without incurring any liability whatsoever. VACANCY REWARDS, its affiliates and officers, directors, agents, and employees assume no liability whatsoever for any damages and losses derived from or related to the use USER gives to the Site and/or to the contents thereof, including without limitation, loss of data, information or programs, damage to computers or networks, failures, delays or difficulties in telephones, electrical and electronic devices, the network, internet, computers or computer components or computer programs. 6.-Third-party links. This WEB SITE may contain links (hyperlinks) to websites operated by third parties that are not VR or any of its subsidiaries, such links are provided for reference only. VR does not control these websites and assumes no responsibility for their content. The inclusion of hyperlinks to such websites does not imply approval of the material contained in such websites.
7.-When USER discloses information to VR through the use of this Site, including, but not limited to registration forms, feedback, questions, comments, suggestions, and similar cases, USER consequently: (a) accepts and assures that such information is complete, true and accurate, and that he/she owns all rights to such information, which is his/her original and unpublished work, and that it is not based in whole or in part on any pre-existing work or work of another person.
USER hereby states that he/she has read these Terms and Conditions and acknowledges that this document contains the entire and express agreement of both USER and VR to carry out the actions referred to herein.
11) CONTRACTUAL SAFETY:
USER shall have no more than five (5) business days from the date of purchase of the MEMBERSHIP to request termination of the contractual relationship created between USER and VR and to get a refund of any amounts paid with no deduction except for the marketing expenses incurred by VACANCY REWARDS, provided that there is no CONFIRMED RESERVATION. Such request for termination made under the terms of this clause shall be made in writing and delivered at VACANCY REWARDS’ address or via registered mail, in which case the date of cancelation shall be the date of receipt of such notice with postage prepaid as shown in the seal of the main office or waybill of the courier company. VR shall have fifteen (15) business days from the termination date to refund any amounts paid by USER.
12) HEADINGS AND PARAGRAPHS:
Titles, headings, and paragraphs contained in these Terms and Conditions are included for reference purposes only and shall not affect the contents or interpretation hereof.
In the event any judicial or administrative authority determines that any section, paragraph, or provision of these Terms and Conditions is null and void, the remaining sections, paragraphs, and provisions shall continue in full force and effect for the parties.
14) APPLICABLE LAW AND JURISDICTION:
These Terms and Conditions shall be governed by the laws of the State of Delaware in the USA. USER hereby states to be aware of the scope of these Terms and Conditions and that they constitute the faithful expression of his/her will and concerning any breach or interpretation, then USER agrees to submit to the jurisdiction of the Laws and Courts of State of Florida, waiving any other jurisdiction USER may be entitled to because of his/her present or future domiciles or because of the location of USER’S property, or his/her nationality To the extent permitted by applicable law, no complaint, claim or cause of action relating to access to or use of this Site shall be filed later than one (1) year after the date such complaint, claim or action is filed.